Enrollment for Winter After School Enrichment Classes is open! Classes begin January 14th.
Classes that are filling up fast: Chess Club, Kids’ Kitchen, Paper Crafts, Spanish, and Pottery.
There is a NEW system for registering and paying for Enrichment Classes. (Directions below)
If you need help with the transition to Active, you are always welcome to stop by the community center (MWF 3-8pm, TTh 10am-3pm) for assistance or call them at (206) 684-7430.
To Register, go to: https://apm.activecommunities.com/seattle/Home
Customer Account Creation and Registration FAQs For Seattle Parks and Recreation (SPR)
As of Tuesday, November 27, 2018 you can create your account and register for activities using our new system. Follow the steps below create an account: Step 1: Go to the https://apm.activecommunities.com/seattle/Home Step 2: Click on 'Create Account'. Step 3: Complete your information! Some customers may already be in the new system. If you have a current paid pass, scholarship, or staff have already entered your information. To check, follow these steps: Step 1: Go to the www.seattle.gov/parks and click on Sign Up for Activities Step 2: Click on 'Sign In'. Step 3: Click on 'Forgot Password' and enter your email address to have your login information sent to you. If you have any questions, please don’t hesitate to contact your local recreation facility.
Q: How many accounts should each family have?
A: We recommend that each family establish a primary account with login credentials. Create the account in the
name of a head of household and then add all family member you would like associated with the family account
underneath the head of household after it has been established.
Q: How do I create my Customer Account?
A: This is how you create an online registration account:
1) Click on the Create an Account link.
2) Fill out all required fields,(birth date, gender, email address, etc.) and click submit. Please submit your request
*Please Note: If you are registering a child for an activity, please use your own information when filling out the online
registration account request form, NOT the information of the child you wish to register for an activity. Once you have an
online registration account, you will have the opportunity to add family members.
3) You will automatically receive an email verification after submitting your request for an account.
Q: How do I add family members to my account?
A: You may add family members in the three following locations:
1) You may add a family member while submitting your head of household account information, by clicking on
the Submit and Add Family Member link.
2) You may add a family member under My Account, this is done by clicking the link Change Information
About Family Members.
3) You may also add family member during the enrollment process. This is done by clicking on the link Add
Family Member which is located beside the Participant box.
Q: What should I do if I forget my password?
A: From the Sign In page, click the Forgot your Password? link. You will be requested to provide the email
address you used to create your account. After entering your email address, click Submit to continue. An email
will be sent to you containing a temporary password. Upon signing in with the temporary password, you will be
prompted to change this password. If after completing this procedure you are still experiencing difficulties, please
contact our office during regular business hours and a member of our staff will assist you. Please DO NOT create
another Customer Account.
Q: Can I view Activities without registering?
A: Absolutely! Click on the Activities tab at the top of the screen to view all of the activity categories. If there is a
box to the right of the activity that says Add to Cart, you are able to register for that activity.
Q: How do I register for an Activity?
A: Once your account has been established, registration for Activities is easy:
1) Click the View Activities button on the registration home page.
2) Select the Activity that you would like to enroll into. Clicking the underlined name will show you a detailed
3) Click the Add to My Cart button if you wish to register for the Activity.
4) Next, sign in to your online registration account by entering your Email and Password. Proceed to checkout by
clicking the Continue button. From this screen you may remove Activities from your cart or view more Activities
and add them to your cart.
*Please Note: If more than one family member will be attending the Activity, click on the button labeled, Add Another One
(located under the Shopping Cart screen).
5) Confirm your Activity name, date and time, enrollee and price.
6) Click Continue to proceed with payment. You will be prompted that you are entering a secure site. Enter your
credit card information on the Payment Information Page and agree to any required waiver(s) and confirm the
payer meets the age requirement of “13 Years or Older”. Click Continue. This system accepts Visa, MasterCard,
Discover, American Express and Diner’s Club.
*Please Note: The name and address must match those that are on file with your credit company. If the address shown is not
your credit card billing address, click on the My Account button and change your residential address to match your credit
card billing address.
7) Once your payment has been approved, your receipt will display. Please print a copy of your receipt for your
Q: Is my credit card number and personal information safe?
A: Yes. Your information is encrypted using a Secure Socket Layer (SSL) encryption technology. If the website is secure, the web address will begin with https://. It is the same type of security that all the major online e-
commerce websites use. All credit card transactions are encrypted and secure.
Q: I had a customer account previously, why do I not have one now?
A: Most of our customers will need to create a new account. Some customers will migrate, those who have a
current paid pass as of 11/26/18 (such as FAST pass, Recreation or Fitness Pool Pass, Insurance, Amy Yee Tennis
Center Annual Pass) or had additional documentation valid as of 11/26/18 (Birth Certificate validation in past five
years or float test validation in last three years). Those who are migrate can expect to have an existing account in
the new system and will want to update their account as necessary.
Q: I had a pass (ex: swimming pool FAST pass, Amy Yee Tennis Center annual pass, 10 visit passes), why do
I not have an account?
A: Any current paid passes that were valid as of the migration 11/26/18. If your paid pass was not current as of
the migration date (11/26/18) or it is an unpaid pass that was not migrated, you will need to create a new customer
account. Previously issued QuickCard passes that were migrated will still work in the new system.
Q: I previously had a balance or credit on my account, why is it not on my account?
A: Customer balances may take a few weeks for the amounts to migrate and reflect in the new system. If you have
questions, staff will be able to access a read only in previous system to assist with inquiries until the balances are
Q: Why am I providing demographic information and what is it used for?
A: SPR has taken the time to build in demographic questions into the system to learn how we can better serve the
public. SPR will collect information regarding the gender, age, languages spoken at home and race/ethnicity of
our community members. This will tell the story of who we are currently serving and who we are not. You may
log into your account and complete or update information as needed.